Frequently Asked Questions (FAQs)

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	I've never taken an online class. What do I do?
	What do "3 hours/week" and "3 hours arranged/week" mean?
	Do I need a book for an online class?
	What is my Blackboard e-mail address?
	What is an Access Code? Do I need it? How do I get one?
	My online class disappeared from the list. Have I been dropped?
	I was disconnected from my exam. How can I finish the assessment?
	I don't have an access code, but I don't want to be a no-show. How can I get into my course?
	I haven't heard back from my instructor. How may I get a hold of them?
	Can I use AOL to access my online courses?
	When I click course icons/links, I get a blank page. How do I access the course content?
	Nothing happens when I click on an email message. How can I read my email?